Things to know before placing an order: 1. This product is provided by an overseas partner and is booked on behalf of our store. Due to real-time updates of product information and market price fluctuations, it may be inconsistent with what is displayed when you book. Once you successfully place an order and pay, it is assumed that you have read and accepted the itinerary, fee description, refund and change policy, and other instructions. 2. Once the registration is successful, no cancellation or change application will be accepted within 48 hours before departure. If the application can be accepted within the allowed cancellation and change date range, a handling fee of 100 yuan per person will be deducted. 3. Please arrive at the meeting point/ Pick-up point at least 15 minutes in advance. It is better to be early than late. If the guide/driver has not arrived, please wait patiently. We cannot reserve a seat for you or make refunds if you are late. Thank you for your understanding. 4. The product itinerary description is for reference only. The departure time, itinerary duration, scenic spots, scenic spot pictures, etc. are for reference only. The specific tour details can be adjusted according to the actual situation of the day. For the safety of you and your group members, please be more considerate and understanding. This store does not accept claims for reasons that are inconsistent with the product copy itinerary, pictures, etc. 5. If you choose a Option excludes admission , you can pay on site or on the bus to the guide, only credit or debit cards are accepted, cash is not accepted. 6. Tips: It takes about 45 minutes to walk to Neuschwanstein Castle. Due to traffic congestion, it is not recommended to take a horse-drawn carriage. It takes about 30 minutes to walk from the ticket center to the castle. It is a steep uphill road of about 1.5 kilometers. There are many steps inside Neuschwanstein Castle. It is recommended to wear comfortable walking shoes for travel. 7. Without a Neuschwanstein Castle admission ticket, you can only reach the castle gate and explore the courtyard. Visiting the famous Marienbrücke (also known as Neuschwanstein Bridge) is free. Entry to the courtyard is only allowed with a valid Neuschwanstein Castle admission ticket. 8. Part of the castle park of Linderhof Palace can be visited without admission ticket, but admission ticket are required to visit the castle. 9. Please note that due to weather conditions, it is not possible to travel to Oberammergau from early December to the end of March. Standard Option itinerary reference: Take a comfortable bus to the famous Neuschwanstein Castle and Linderhof Palace. Discover the romantic architecture of the Bavarian region. Drive along the picturesque town of Oberammergau. You can choose to buy admission ticket for the castles on the bus or choose a Option that includes admission ticket in advance. The tour begins with a visit to the fairy-tale Linderhof Palace, which was the only palace completed during the lifetime of Ludwig II and where he often lived. Explore the castle with a guide. If time permits, go to the quaint town of Oberammergau for photos and free shopping. Then go to Neuschwanstein Castle, also known as the "Snow White Castle", located in the Alps and is a symbol of Germany. Explore and appreciate this magnificent fairy-tale castle, let yourself be intoxicated by the fairy-tale world and immerse yourself in the rich historical and cultural atmosphere here. Please note that due to weather conditions, Oberammergau cannot be visited from early December to the end of March. Advanced Option itinerary reference: Enjoy skip-the-line entry to Neuschwanstein Castle and Linderhof Palace, and experience the rich German history. Wander through the picturesque town of Oberammergau and enjoy the scenery of the traditional German countryside. Learn about the rich history and culture from guide, and learn about traditional handicrafts from a local woodcarver. Enjoy a panoramic view of Neuschwanstein Castle from the best angle at Marienbrücke. In the morning, depart from Munich on a comfortable bus to Linderhof Palace for a all-day guide tour. Afterwards, arrive in the picturesque town of Oberammergau and walk around to explore this beautiful German town. And learn about traditional crafts from a local woodcarver. At noon, follow the Romantic Road to Neuschwanstein Castle. Stop for lunch (not included) upon arrival, and if time permits, go to Marienbrücke to enjoy a panoramic view of Neuschwanstein Castle from the best angle on the bridge. In the afternoon, explore and appreciate this magnificent fairy-tale castle and immerse yourself in the fairy-tale world. Please note that due to weather conditions, it is not possible to go to Oberammergau from early December to the end of March. [departure time] 8:30am [duration] About 10.5 hours [Service Language] English (Chinese/Mandarin audio guide is optional) [meeting point] Start from Karlsplatz 21 / Stachus (Sonnenstraße, next to BUDDY Hotel). meeting point address navigation link: https://maps.app.goo.gl/jQhAU36sj9Jf2wAS9 [Expense Description] (Standard Tour) Includes: Round-trip transportation, English- guide, audio guide in 7 languages (subject to availability). (Standard Tour) does not include: Neuschwanstein Castle admission ticket(optional), Linderhof Palace admission ticket(optional), lunch, drinks, including items not mentioned. (Premium Tour) Includes: Round-trip transportation, skip-the-line admission ticket, English- guide, snacks, drinks on board, Wi-Fi. (Advanced tour does not include: lunch, includes not mentioned. [Special Note] 1. This product does not provide Chinese/Mandarin services. Drivers, guides and staff are all in English/local official language. It is recommended to bring your own translator/APP for easy communication. 2. This tour is not a private, independent tour. You will be combined with other guests into one group and arrange the itinerary in a unified manner. Please follow the group and follow the driver's instructions during the trip. Do not leave the group without permission or get separated from the group. If you do not depart or return with the group, our store will not be responsible for any situation. 3. Before and on the day of the tour, the overseas partners of most countries will not contact you (unless otherwise specified). The driver/ guide and the license plate number of the group vehicle are randomly assigned on the day, so the driver/tour guide's mobile phone number and license plate number information cannot be provided simultaneously. Please arrive at the meeting point/ Pick-up point at least 15 minutes in advance according to the departure reminder notice to sign in and depart. It is better to be early than late. If there is an emergency, we will assist in communicating it within our control, and the handling result of the overseas service provider shall prevail. 4. After you have successfully paid on the platform, we need to confirm with the overseas service provider whether there are seats/tickets. Since the group seat inventory cannot be updated with the overseas real-time for the time being, your successful payment on the platform does not mean that you have successfully registered/ticketed. Please wait for the confirmation notification. If the confirmation is successful, you will be sent an electronic group voucher/ticket. It will be sent to you on the same day unless there are special circumstances, and postponed during holidays. If it is confirmed again that the seat is full, the booking will be closed and refunded. Please change the travel date or choose another group line. 5. The product text is translated Chinese/Mandarin based on the foreign language itinerary content of the overseas service provider. Occasionally, there will be translation errors and changes in the itinerary arrangement order, so please follow the arrangements of the driver and guide on the day. 6. The product does not include any Insurance. All risks during the period are borne by the guests themselves, and the store does not bear any responsibility. It is recommended that passengers purchase overseas travel accident Insurance and other Insurance before traveling to protect your life, body, property or related interests during the overseas travel. Short-term travel accident injury Insurance and emergency rescue Insurance. 7. If the itinerary is unable to travel or tour due to force majeure such as weather, local strikes, marches, road closures, temporary closures of attractions due to official notices, etc., our store cannot provide refunds. 8. The end time of the trip may be delayed than expected. It is strongly recommended that you do not arrange long-distance transportation such as connecting flights, trains, bus, cruise, etc., or connect with other fixed-time and unchangeable activity on the day of the trip to avoid unnecessary losses. The store will not provide any compensation for such losses caused by delayed return of the trip. 9. Please provide the name (including correct pinyin) and group (adult/child/ infant) of each passenger accurately when placing an order. When an booking contains more than two names, the voucher will be entered as one of the names, which will not affect the group information verification of the booking owner. When multiple people join a group, they can share quantity and present the e-voucher. The voucher/ticket can only be used once and cannot be reused (except for special circumstances).