Important Ticket Information Please note that tickets are nominative, meaning they are issued to the individual who booked. All customers are required to present a valid ID to gain access. Booking Confirmation & Virtual Assistance Once your booking is confirmed, you'll receive a message from your dedicated virtual assistant (be sure to check your Viator/Tripadvisor message section!). Your assistant will be available 24/7 throughout your visit to assist with any needs or questions. No Meeting Point! Your e-tickets, along with all the necessary details for your visit, will be sent directly to you. This allows you the freedom to fully enjoy your vacation without the hassle of finding a meeting point. PLEASE REMEMBER TO PROVIDE AN ACTIVE PHONE NUMBER DURING BOOKING TO ENSURE SMOOTH COMMUNICATION. Exclusive E-Book Guide Every customer will receive a sophisticated e-book guide, thoughtfully crafted by a team of experienced guides, to enrich your experience.