You'll receive your Trip.com booking confirmation and e-voucher upon successful booking. Please exchange the physical ticket with your e-voucher at the Kansai International Airport. Scan the QR code on the e-ticket to the Automated Ticket Machine at Terminal 1or Terminal 2 of Kansai International Airport. ■Exchange locations for Kansai Limousine Bus at Kansai Airport (8 places in total) Terminal 1:North information counter, South information counter, A ticketing counter, B ticketing counter, C ticketing counter, D ticketing counter Terminal 2:Domestic flight A ticketing counter, International flight information counter ※Please exchange the physical ticket at the Kansai International Airport Terminal 1 & 2 Kansai Limousine Bus ticket office in advance as e-tickets are not permitted to ride on directly. ※Please be aware that the redemption of the physical ticket can ONLY be conducted at the Kansai International Airport. ■Please check the official website for information on the timetable: https://www.kate.co.jp/en/timetable/ ■Please check the official website for the bus stops: https://www.kate.co.jp/en/busstop/ ■Please confirm the bus timetable on the Osaka Limousine Bus official website: https://www.kate.co.jp/en/timetable/index ※For the business hours of the ticketing office, please refer to: https://www.kate.co.jp/en/guide/ Tickets in the same order need to be redeemed at once on site and cannot be redeemed separately. If you would like to redeem the tickets separately, please purchase in separate orders. For customers who need to redeem tickets separately and have already purchased tickets, please cancel the original order and place a new order. Note: Voucher must be used in an available network that traveller has. The e-voucher cannot be used directly on the bus. Be sure to exchange it for a physical ticket!